Q Can you customize products according to specific requirements?
A. Yes, we offer customization for voltage, current, size, and other parameters. Customized products follow relevant quality assurance agreements.
Q. What certifications do your switches, transformers, and voltage regulators have?
A. They hold global certifications including CE, complying with IEC, EN, and UL standards
Q. What shipping methods are available?
A. Sea freight for bulk and container orders and air freight for high-value/precision products. We support FOB, CIF, and other trade terms.
Q. How long is the delivery time?
A. It depends on the region you are in. For instance, it takes one to two weeks in Southeast Asia, and 45 days in South America and Africa.
Q. What is the minimum order quantity (MOQ)?
A. MOQ is 10 pieces for standard models; flexible terms for large-value or customized orders.
Q. What payment methods do you accept?
A.T/T (30% advance payment, 70% before shipment), L/C, and other negotiable methods.
Q. What is the warranty period?
A. 36 months from the acceptance date for standard products; customized products follow the signed agreement.